Refund & Return Policy

Thanks for shopping with Wake & Break. Because our products are made to order — each item is printed or produced specifically for you when you place your order — we handle returns a little differently than a traditional store. Please read this policy before purchasing.

Made-to-order items

Since every piece is produced just for you, we are unable to accept returns or offer refunds for buyer’s remorse, incorrect size selection, or ordering the wrong item. Please check our size charts and product descriptions carefully before ordering. If you are unsure about sizing, email us at support@wakeandbreakco.com before you buy and we will help.

Damaged, defective, or wrong items

We stand behind the quality of our products. If your order arrives damaged, defective, misprinted, or is not what you ordered, we will make it right with a free replacement or a full refund. Just contact us within 7 days of delivery at support@wakeandbreakco.com with:

●        Your order number

●        A description of the problem

●        Clear photos of the item and, if relevant, the packaging

 

Once we confirm the issue, we will arrange a replacement or refund — you will not be asked to ship the item back unless we specifically request it.

Order cancellations & changes

Because items go into production quickly, we can only cancel or change an order if you contact us within 12 hours of placing it. After that, production may have already started and we cannot guarantee changes.

Lost or stuck-in-transit packages

If your tracking has not updated or your package appears lost, email us at support@wakeandbreakco.com and we will work with our fulfillment and shipping partners to resolve it.

Refund processing

Approved refunds are issued to your original payment method within 5-10 business days. Depending on your bank, it may take a few additional days to appear.

Questions? Email us any time at support@wakeandbreakco.com.